Introduction:
In our latest podcast episode, we had the pleasure of speaking with Adam Benton, the dynamic founder of Stellar Senior Living. Since its inception in 2012, Stellar Senior Living has grown to 34 locations across nine states, employing a dedicated team of 2,900 individuals.
Adam’s journey in the senior care industry is driven by a profound passion for enhancing the lives of the elderly, a commitment further solidified by his impactful tenure on the Utah Alzheimer's Association Board. In this enlightening conversation, Adam shared his experiences, the challenges and triumphs of running a large-scale senior living operation, and his vision for the future of senior living.
Here are the Highlights
Adam opened up with a humorous anecdote from his personal life, highlighting the unexpected joy of having five children, including his middle child, Milo Bond Benton, who has Down Syndrome. This personal story set the tone for understanding Adam’s deep-rooted empathy and commitment to family values, which undoubtedly influence his professional approach.
Born in Texas and having lived in various states, including California, Georgia, and Utah, Adam’s diverse upbringing and extensive education, including a finance degree from BYU and an MBA from Columbia, provided a strong foundation for his career. His exposure to the senior care industry began early, thanks to his father’s involvement in the field, which eventually led to their family collaboration in establishing Stellar Senior Living.
Transitioning from a finance career on Wall Street to senior living might seem unconventional, but Adam explained how his financial expertise is crucial in ensuring the sustainability and quality of care provided by Stellar Senior Living. He emphasized the philosophy of "no margin, no mission," highlighting the importance of having a solid financial foundation to support the mission of caring for seniors.
Adam candidly shared his initial underestimation of the emotional and impactful aspects of the industry, a realization that has continuously reinforced the purpose-driven nature of his work. The human-centric focus of senior living, affecting both residents and employees, became a central theme in his narrative.
One of the significant insights Adam shared was the complexity of managing a large-scale senior living operation. The role of the executive director emerged as a pivotal position, akin to the mayor of a small town, responsible for the well-being of hundreds of residents and employees. Adam stressed that the success of a senior living community hinges on having the right leadership, with no system or process able to replace the impact of a dedicated and competent executive director.
Reflecting on Stellar’s growth, Adam revealed their initial vision of owning 50 properties by 2030, a goal that has evolved to focus on improving the lives of 10,000 people, including both residents and employees. This shift from a numerical target to a people-centered mission underscores Stellar’s commitment to its core values of service, inspiration, integrity, and joy.
Adam expressed excitement about the future of senior living, particularly the integration of innovative technologies to enhance care and the increasing interest in the industry as a career path. He noted the positive trend of college graduates actively seeking opportunities in senior living, bringing fresh perspectives and talents that drive continuous improvement and innovation.
For those considering a career in senior living, Adam offered invaluable advice: you don’t need a background in healthcare to make a significant impact. The industry encompasses a wide range of roles, from finance and marketing to food services and property management. The key is to apply one’s passion and expertise to a purpose-driven sector that profoundly affects people's lives.
Our conversation with Adam Benton was a testament to the transformative potential of combining financial acumen with compassionate care in the senior living industry. Stellar Senior Living’s journey from a small family business to a leading provider in the industry serves as an inspiring example of how dedication, innovation, and a people-centered approach can create meaningful change. For more insights and to connect with Adam, visit StellarLiving.com or reach out to him on LinkedIn.
Stay tuned for more episodes featuring inspiring leaders and innovators in the senior care industry.